Privacy Statement
Effective Date: 28/11/2024
This Privacy Statement outlines how we collect, use, and protect your personal information when you visit our website or contact us.
1. Information We Collect
We may collect the following personal information:
Contact Details: Name, email address, phone number, and any information you provide via our contact form.
Usage Data: IP address, browser type, and information about how you use our website.
Cookies: Information collected through cookies to improve your experience (refer to our Cookie Policy for more details).
2. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiries or messages sent via our contact form.
To provide and improve our services.
To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data:
With our internal teams/departments via internal reports and via access to central IT systems
With trusted service providers to help operate our website.
When required by law or to protect our legal rights.
4. Storing and Securing Your Data
Your data is stored securely and is only retained for as long as necessary to fulfil the purposes outlined in this statement.
5. Your Rights
Under the GDPR you have certain rights in relation to the personal data that we hold about you. You may exercise these rights at any time by contacting us using the contact details set out further below in this section.
Please note that in some cases we may not be able to comply with your request because of our own obligations to comply with other legal or regulatory requirements. However, we will always respond to any request you make and if we cannot comply with your request, we will tell you why.
Your rights are:
The right to access your data
You are entitled to a copy of the personal data we hold about you and certain details of how we use it. Your information will usually be provided to you in writing, unless otherwise requested, or where you have made the request by electronic means, in which case the information will be provided to you by electronic means where possible. Subject to certain circumstances, there will not be a charge for dealing with these requests. Please use the contact form to submit your request.
The right to rectification
We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you do not believe this is the case, you can ask us to update or amend it.
The right to erasure
In certain circumstances, you have the right to ask us to erase your personal data.
The right to restriction of processing
In certain circumstances, you are entitled to ask us to stop using your personal data.
The right to data portability
In certain circumstances, you have the right to ask that we transfer any personal data that you have provided to us to another third party of your choice.
The right to object to marketing
You can ask us to stop sending you marketing communications at any time.
The right to withdraw consent
For certain uses of your personal data, we will ask for your consent. Where we do this, you have the right to withdraw your consent to further use of your personal data.
The right to lodge a complaint with the ICO
You have a right to complain to the Information Commissioner’s Office (ICO) if you believe that any use of your personal data by us is in breach of applicable data protection laws and regulations. Making a complaint will not affect any other legal rights or remedies that you have.
6. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites.
7. Changes to This Privacy Statement
We may update this statement from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Statement or wish to exercise your rights, please contact us: